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PostPosted: Fri Mar 17, 2017 4:13 pm 
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Joined: Tue Oct 05, 2010 9:51 am
Posts: 113
Location: Nottingham
The uru launcher window is staying open behind the login window & then crashing. Tried on 2 diffrent computers, same thing happening. Anyone else having this problem?

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Maid Marion - 21648


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PostPosted: Fri Mar 17, 2017 4:30 pm 
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Joined: Tue Oct 05, 2010 9:51 am
Posts: 113
Location: Nottingham
Never mind, looks like it was because http://support.cyan.com/ is down.

Chogon wrote:
The reason the launcher (aka patcher) is crashing on start is because it relies on http://support.cyan.com/ to get the status line that includes the CAVCON number. And has nothing to do with the last couple updates to clothing.
If you get this crash, you can do a quick check by trying to go to http://support.cyan.com/ and if that site is down then that is why you are crashing.
Personally, I don't know why the support site keeps going down but it is something that Cyan despartely wants back up because it not only affects MOULa but affects customer service for all of Cyan's products!

BTW, there is a fix by the fans for this crash that has been in the works but has not made it to the MOULa servers yet.


Thanks,
Chogon

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PostPosted: Fri Mar 17, 2017 4:37 pm 
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Joined: Mon May 08, 2006 10:17 pm
Posts: 179
Hello all,

The server the support site is on was down and has been restarted. Everyone should be able to log into MOULa now.

Happy St Patrick's Day!

Enjoy :)

Tor'i

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Victoria (Tor'i) Almond
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Cyan Worlds, Inc.


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PostPosted: Fri Mar 17, 2017 5:16 pm 
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Joined: Tue Oct 05, 2010 9:51 am
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Location: Nottingham
Thanks :D

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