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A'na

Joined: 02 Jun 2006

Posts: 182

Location: Australia

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Post Posted: Mon Apr 16, 2012 11:34 am — Post subject: can't log on

I am suffering here. For some reason I cannot log onto the cavern, either Moula or TOC. The dialogue box freezes at initialising patcher and that's it..../me tries not to panic.... someone please tell me - are all the Aussies locked out or just me?


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janaba1

Joined: 27 Jul 2006

Posts: 1375

Location: Berlin, Germany

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Post Posted: Mon Apr 16, 2012 12:18 pm — Post subject:

Sorry, A'na, I can easily log in to both, MOULa and TOC, so there might be no
general server issue ... Just try again, sometimes one can experience connection
issues (in Australia or just you) or one needs to reboot etc ... Wishing you much luck ... Very Happy


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Tomala

Joined: 13 May 2006

Posts: 973

Location: Anywhere

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Post Posted: Mon Apr 16, 2012 1:02 pm — Post subject: Re: can't log on

A'na wrote:

I am suffering here. For some reason I cannot log onto the cavern, either Moula or TOC. The dialogue box freezes at initialising patcher and that's it..../me tries not to panic.... someone please tell me - are all the Aussies locked out or just me?



Have you checked your firewall settings to see if it has proper permissions?


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dadguy

Joined: 09 May 2006

Posts: 1398

Location: Wilmington, DE KI: 2883

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Post Posted: Mon Apr 16, 2012 2:12 pm — Post subject:

Something like this can happen if there is a new patcher to be installed (that hasn't been installed yet on your machine).

Try RIGHT-Clicking on the Uru Launcher icon, and choose "Run As Administrator". See if that solves the problem.

Dadguy


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Last edited by dadguy on Mon Apr 23, 2012 6:41 pm; edited 1 time in total

A'na

Joined: 02 Jun 2006

Posts: 182

Location: Australia

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Post Posted: Mon Apr 16, 2012 11:26 pm — Post subject:

Thanks guys. I ran a virus scan, rebooted and begged it, and it worked. Smile I'm not really all that tech savvy about what's inside the box. It could be sandwich-eating gremlins for all I know. Very Happy I was just worried in case it had disappeared and no one told me.


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dadguy

Joined: 09 May 2006

Posts: 1398

Location: Wilmington, DE KI: 2883

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Post Posted: Tue Apr 17, 2012 4:00 am — Post subject:

Begging is effective. Smile

Dadguy


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A'na

Joined: 02 Jun 2006

Posts: 182

Location: Australia

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Post Posted: Wed Apr 18, 2012 6:16 am — Post subject:

Now I do feel dim. The problem has returned. Would reinstalling both accounts work... would I lose my progress? I haven't installed anything else onto my pc lately. Can someone check the wires under the Pacific ocean, make sure the Bahro haven't been nibbling them again?


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cpt-jericho

Joined: 24 Apr 2011

Posts: 110

Location: Outer Space

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Post Posted: Wed Apr 18, 2012 11:16 am — Post subject:

Your progress is stored on the server AFAIK and not on you client. So all you might lose would be the KI pics you have taken (unless you back them up (highly recommended (tm)).


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Deck 15

Joined: 21 Apr 2010

Posts: 160

Location: Somewhere in the City ...turned to stone

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Post Posted: Thu Apr 19, 2012 5:21 am — Post subject:

cpt-jericho wrote:

So all you might lose would be the KI pics you have taken (unless you back them up (highly recommended (tm)).



Agreed. My sister lost all her Gametap KI pictures because of a computer crash.


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Annabelle

Joined: 15 Mar 2010

Posts: 733

Location: Skydiving somewhere in Cavern

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Post Posted: Thu Apr 19, 2012 9:56 pm — Post subject:

I like the gremlins part of your speech A'na Laughing

You have to stop feeding them and they might get fed up not getting feed so they will move elsewhere.

The last time I saw you online was during a FH event held in january if not before. There have been some updates since 2 at least so your client might be too old and not be recognized.

Why don't you just redownload the game from this site and reinstall it?


P.S. /me try to not burst into laughs...oops too late Very Happy Oh pauvre amie! I hope you'll make it

EDIT: word change


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