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cindy56

Joined: 02 May 2010

Posts: 4

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Post Posted: Mon May 03, 2010 8:49 pm — Post subject: Stuck Entering Game - I think

I downloaded everything yesterday (May 2, 10) and was able to get into my Relto site without a problem. Today I find that I get past the update and then just sit waiting.

Is this was I'm doing - waiting for the server (heavy traffic)? Or is there maybe another issue? I tried this morning at about 8 am PST and again about and hour and a half ago.

Thx,
C Question

Loshem

Joined: 04 Nov 2007

Posts: 670

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Post Posted: Mon May 03, 2010 8:58 pm — Post subject:

welcome to the forums cindy Smile Try going into your "uru live" folder and locate a file called tos.txt. Delete it and then try and log back in. Deleting tos forces the patcher to recheck all files and fix any corrupted data.


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HenryMikel

Joined: 08 Sep 2006

Posts: 476

Location: Boston MA USA....... KI #1807

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Post Posted: Mon May 03, 2010 10:11 pm — Post subject:

You find answers to the most common problems at this post:
http://mystonline.com/forums/viewtopic.php?t=19424

Depending on exactly where the game hangs up you might check under Log In Problems or Patcher Problems. If they don't help please let us know exactly when the games stops and the details of your computer (what Operating Systen, Video Card etc).


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cindy56

Joined: 02 May 2010

Posts: 4

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Post Posted: Tue May 04, 2010 4:58 pm — Post subject: Stuck Entering the Game - I Think

Thanks to Loshem for the tos.txt suggestion. It worked and now I can get online without a problem. Also, thanks to HenryMikel for the information link. It's loaded with information as advertised.

Thanks again,
Cindy56 Very Happy

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