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PostPosted: Sat May 08, 2010 5:45 am 
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Joined: Fri May 07, 2010 4:24 am
Posts: 2
Location: Mississippi
Recently, due to corruption of my operating system, I had to reinstall my operating system. This also required my reloading Myst Online-Uru Live again. I now get a message my account cannot be found when I try to enter. What to do?


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PostPosted: Sat May 08, 2010 11:52 pm 
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Obduction Backer

Joined: Fri Sep 08, 2006 1:24 am
Posts: 522
Location: Boston MA USA...... KI #11349
One quick suggestion, make sure you have the correct account name. It is the full e-mail address you used to register including the @whatever.com section. Of course your password must be correct too. :)


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PostPosted: Mon May 10, 2010 1:35 am 
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Joined: Fri May 07, 2010 4:24 am
Posts: 2
Location: Mississippi
Thank you for your reply HenryMikel. I did make sure the email address and password were correct many times. I reinstalled Myst online-Uru live yet once again, registered again and still got the message. When logging in, my correct email address was already there each time. I finally took the email address off and put it back on and then my password--it worked that time(not sure why), so the problem is solved. Hope this helps anyone else who needs it.


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