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 Post subject: High Bevin Balcony
PostPosted: Wed Jan 31, 2007 7:53 pm 
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Joined: Fri Jan 05, 2007 11:27 pm
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I go to Gareshan and use the stone to link there but the page never appears in my hood book or anywhere.
Is this a bug. If so how do I report it?


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PostPosted: Wed Jan 31, 2007 8:08 pm 
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Joined: Thu May 25, 2006 12:55 pm
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Location: Luton, UK
It's been a known bug for so long, there isn't really any point reporting it. Your ticket would be closed "known issue". It's true for everyone - the balcony stone takes you to a random hood balcony - sometimes private, sometimes public, almost never your own, and the page doesn't show up in the 'hood book.


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PostPosted: Wed Jan 31, 2007 8:11 pm 
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Thats what I thought after I tried linking from Gahreesen to the Hood Balcony. And so no page. At least its known.


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PostPosted: Wed Jan 31, 2007 8:26 pm 
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Thanks


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PostPosted: Thu Feb 01, 2007 12:13 am 
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I thought Cyan said to report ANY bug you see, even if it's known. So record logs, screens, and other stuff, and send it off in a ticket.

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PostPosted: Thu Feb 01, 2007 1:16 am 
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Kedri wrote:
I thought Cyan said to report ANY bug you see, even if it's known. So record logs, screens, and other stuff, and send it off in a ticket.


Well, no. They've said that things officially listed as "known issues" on the release notes need not be ticketed. This is not one of them. They've also said to only ticket major bugs. So you shouldn't necessarily ticket EVERY bug.

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 Post subject: Re: High Bevin Balcony
PostPosted: Thu Feb 01, 2007 3:19 am 
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fchall wrote:
I go to Gareshan and use the stone to link there but the page never appears in my hood book or anywhere.
Is this a bug. If so how do I report it?


There's a curious known workaround. If you delete your hood book in relto, you can go to gahreeseen and link to the balcony. When you link back to relto, your book will be back with the balcony link included. It won't be your original hood though. It wil be a private hood assigned to your avie.


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 Post subject: Re: High Bevin Balcony
PostPosted: Thu Feb 01, 2007 4:31 pm 
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delano wrote:
fchall wrote:
I go to Gareshan and use the stone to link there but the page never appears in my hood book or anywhere.
Is this a bug. If so how do I report it?


There's a curious known workaround. If you delete your hood book in relto, you can go to gahreeseen and link to the balcony. When you link back to relto, your book will be back with the balcony link included. It won't be your original hood though. It wil be a private hood assigned to your avie.


I'll give that a try. I did create a new Hood but didn't go to Gareeshan till after it was created. I'll try your way and see what happens.


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PostPosted: Thu Feb 01, 2007 5:30 pm 
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Joined: Thu May 25, 2006 12:55 pm
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Location: Luton, UK
Support wrote:
Thank you for submitting this bug. At this time, we are aware of this issue and it is currently in our internal bug database. We have noted your occurrence, and have added it to our metrics for this bug. We appreciate your effort and we look forward to receiving more of your valuable feedback.


This is my response from Support when I reported this bug and why I used the phrase "known issue".


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PostPosted: Thu Feb 01, 2007 7:29 pm 
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Rusty_Russell wrote:
Support wrote:
Thank you for submitting this bug. At this time, we are aware of this issue and it is currently in our internal bug database. We have noted your occurrence, and have added it to our metrics for this bug. We appreciate your effort and we look forward to receiving more of your valuable feedback.


This is my response from Support when I reported this bug and why I used the phrase "known issue".


Yeah I lost my GZ Courtyard link too. Reported it and got the same basic canned response.


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PostPosted: Tue Feb 06, 2007 12:25 am 
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fchall wrote:
Rusty_Russell wrote:
Support wrote:
Thank you for submitting this bug. At this time, we are aware of this issue and it is currently in our internal bug database. We have noted your occurrence, and have added it to our metrics for this bug. We appreciate your effort and we look forward to receiving more of your valuable feedback.


This is my response from Support when I reported this bug and why I used the phrase "known issue".


Yeah I lost my GZ Courtyard link too. Reported it and got the same basic canned response.


Did you look under "personal links"?


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