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PostPosted: Fri Sep 07, 2007 4:32 pm 
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Obduction Backer

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I started a thread in the general tech forum about this as well.
as some of you have already discovered ;)

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PostPosted: Fri Sep 07, 2007 4:34 pm 
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greypiffle wrote:
Ticketed as urgent
9757-QSZV-9799
I included a movie of me starting and stopping a log and a screenshot of my search for chat.0.log

/me slaps head

We could have tested this the first few days after the release of Live 8 on Rehearsal when we had no logs. It did cross my mind but by time I was going to check another rehearsal update was upon us and logs were back :oops:

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PostPosted: Fri Sep 07, 2007 4:45 pm 
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Same thing happened then... I would have put in a ticket about it, but they said not to.

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PostPosted: Fri Sep 07, 2007 4:50 pm 
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greypiffle wrote:
Same thing happened then... I would have put in a ticket about it, but they said not to.

I think that was a miscommunication. They must have thought you were talking about the debugging logs, while you meant chat logs.

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PostPosted: Fri Sep 07, 2007 5:21 pm 
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Got an answer back:

Quote:
We have removed the Logging functions to improve client performance. the missing chat logs are a bug that we will have fixed very soon.

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PostPosted: Fri Sep 07, 2007 7:11 pm 
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about the same reply I got
Quote:
The logging function is not longer on the live servers, when this was removed the chat logging was also removed by mistake. Our tech team is working very hard to get the chat log feature back, Thank you for your patience wile we fix this issue.

J.Bronson

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PostPosted: Fri Sep 07, 2007 7:54 pm 
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Wow, a scandal. "What did you know, and when did you know it?" ;)

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PostPosted: Fri Sep 07, 2007 8:05 pm 
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That is the Log ical explanation......de logs got delogged and now will be relogged, resume crusing speed Mr Sulu, if you please, warp 3.

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PostPosted: Fri Sep 07, 2007 10:24 pm 
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Live is currently down for them to do an update to fix the chatlogs. A Customer Care announcement popped up in game to this effect.


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PostPosted: Sat Sep 08, 2007 9:41 pm 
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Evidently problem fixed cause there are links to chat logs dated today - 9/8 - in which2's Chat Log thread. Another disaster diverted.... :lol:

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PostPosted: Sun Sep 09, 2007 9:19 pm 
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An another example of Cyan staff going the extra mile and saving the day! Three Cheers and thanks!!!!! :)

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