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 Post subject: Mystonline.com
PostPosted: Sat Jan 09, 2016 5:38 pm 
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Joined: Wed Dec 23, 2015 5:16 am
Posts: 30
Starting about 2 days ago the site has been difficult to access. Constant 502, 504, bad gateway errors, and when i do get on the site it has been really slow and reverting to error page whenever I click on a link, sign on, ie whichever actions change to a different page. I had to reload each page on my way here (4-5 pages mind you) say 1-3 times to get this far. I also tried to go to cyanworlds.com earlier today and it defaulted to an archived page.


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 Post subject: Re: Mystonline.com
PostPosted: Sat Jan 09, 2016 7:16 pm 
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Joined: Sun Feb 20, 2011 5:24 pm
Posts: 263
Location: Germantown, Tennessee
I have had the same problem for the last 2 days
with the Gateway errors.
Hopefully, this will end today.

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 Post subject: Re: Mystonline.com
PostPosted: Sat Jan 09, 2016 7:27 pm 
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Joined: Tue Mar 05, 2013 9:58 pm
Posts: 363
Location: GMT +1
Same thing here. I check the forums via RSS, and recently te feeds have been unavailable quite often. In case it matters, I'm in Germany (though the CloudFlare error page assures me that the problem is with Cyan's servers and not CloudFlare's local mirror).

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 Post subject: Re: Mystonline.com
PostPosted: Sat Jan 09, 2016 7:40 pm 
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Joined: Fri Nov 10, 2006 3:05 pm
Posts: 4197
Location: 56°2'26", -3°20'28"
I spoke to Cyan yesterday afternoon about the recurring problems on the forums (which affect cyan.com and obduction.com as well as mystonline.com) and they were looking into the problem, but these sites are hosted off-site from Cyan's offices so they don't have direct control of the servers. The support site (support.cyan.com) is self-hosted by Cyan and has stayed online - so the problem looks to be off-site.

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 Post subject: Re: Mystonline.com
PostPosted: Sun Jan 10, 2016 2:59 pm 
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Obduction Backer

Joined: Wed Aug 09, 2006 11:08 pm
Posts: 842
Location: Stuck in a snow bank :(
Same here. Now response is terrible, lag has attacked the forums!!! Took a long time to connect, long long time to sign in, navigation is very slow, all actions very very slooooowww. :cry:

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 Post subject: Re: Mystonline.com
PostPosted: Sun Jan 10, 2016 3:39 pm 
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Former MystOnline Moderator

Joined: Fri Nov 10, 2006 3:05 pm
Posts: 4197
Location: 56°2'26", -3°20'28"
I haven't noticed any lack of responsiveness when the site is actually accessible. What I have noticed though, is that saved login cookies seem to often become invalid after an outage, but only on the MOUL forums - the Cyan Forums don't seem to get affected in the same way, which is odd.

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 Post subject: Re: Mystonline.com
PostPosted: Sun Jan 10, 2016 5:11 pm 
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Obduction Backer

Joined: Thu Mar 15, 2007 6:14 pm
Posts: 4250
Location: Digging around in the dusty archives, uncovering Uru history.
I've had the same experience as jek where each link within the forum seemed to take forever to connect. And, I've had to re-login to both the MOUL and Cyan forums.

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 Post subject: Re: Mystonline.com
PostPosted: Sun Jan 10, 2016 5:56 pm 
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Obduction Backer

Joined: Wed Oct 14, 2009 4:14 pm
Posts: 1761
Same for me in the last few days, although, just recently everything seems to be working again.. :P

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 Post subject: Re: Mystonline.com
PostPosted: Mon Jan 11, 2016 10:38 am 
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Obduction Backer

Joined: Sat Jan 12, 2013 8:46 pm
Posts: 982
I have to re-log in to both sites each time, but my cookies for both have been saved, which is a relief.

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 Post subject: Re: Mystonline.com
PostPosted: Tue Jan 12, 2016 3:03 pm 
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Obduction Backer

Joined: Thu Mar 15, 2007 6:14 pm
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Location: Digging around in the dusty archives, uncovering Uru history.
A similar thread started Sunday on the Cyan forums is called S-e-r-i-o-u-s-l-y S-l-o-w C-y-a-n S-e-r-v-e-r. :lol:

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 Post subject: Re: Mystonline.com
PostPosted: Tue Jan 12, 2016 8:30 pm 
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Obduction Backer

Joined: Sun Nov 17, 2013 1:53 am
Posts: 76
Location: Fountain Valley, California
Quote:
A similar thread started Sunday on the Cyan forums is called S-e-r-i-o-u-s-l-y S-l-o-w C-y-a-n S-e-r-v-e-r. :lol:
'Twas I, but access to the Cyan and Myst Online forums is now faster than ever. Thanks to whoever fixed the server(s)!! :D

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 Post subject: Re: Mystonline.com
PostPosted: Wed Jan 13, 2016 2:03 am 
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Joined: Wed Dec 23, 2015 5:16 am
Posts: 30
Just for clarification purposes, the original problems I cited when I started this thread seem to have been taken care of.


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 Post subject: Re: Mystonline.com
PostPosted: Wed Jan 13, 2016 9:34 pm 
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Joined: Tue Jan 11, 2011 9:26 pm
Posts: 2471
Location: Ontario, Canada
I have had errors as well but the site is working for me again.

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 Post subject: Re: Mystonline.com
PostPosted: Wed Jan 20, 2016 9:33 am 
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Obduction Backer

Joined: Sat Jan 12, 2013 8:46 pm
Posts: 982
smapty says it's fixed but he wants us to let him know if it goes wrong again:

http://forums.cyan.com/viewtopic.php?f=5&t=710&p=7852#p7849

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