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PostPosted: Wed Feb 03, 2016 7:26 pm 
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Joined: Thu Apr 02, 2015 9:39 pm
Posts: 75
Location: Tokyo, Japan
Shorah!!

http://the-open-cave.net/en/
I acquired an account here and received such a message:

Your account has been created. However, it requires account activation, an activation key has been sent to the e-mail address you provided. Please check your e-mail for further information.

However, the E-mail has not been sent to me.
I want to do an inquiry about this matter, but do not know where I should contact.

Please tell me how I should have it.

Thanks,
Grape


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PostPosted: Wed Feb 03, 2016 10:15 pm 
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Location: Land of Confusion
Some times the Email ends up in your spam folder for some reason

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PostPosted: Thu Feb 04, 2016 7:13 am 
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Location: Tokyo, Japan
Ohhh...

What should I do? :(


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PostPosted: Thu Feb 04, 2016 9:34 am 
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Joined: Mon Oct 22, 2012 6:07 pm
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Log in into your email provider website and look for a spam folder.

Unless it’s a problem analogous to this one?

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PostPosted: Thu Feb 04, 2016 12:23 pm 
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Posts: 75
Location: Tokyo, Japan
Karkadann wrote:
Some times the Email ends up in your spam folder for some reason

korovev wrote:
Log in into your email provider website and look for a spam folder.

Thank you very much for telling me it Karkadann and korovev!!
I saw spam folder, but the E-mail was not sent there either. :?

Grape


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PostPosted: Thu Feb 04, 2016 1:27 pm 
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Joined: Thu Jul 27, 2006 8:09 pm
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Hi, Grape, I just looked through the TOC forums for an official email address, but I couldn't find any at the moment, so, I've sent a PM to Mystler, the development manager of the TOC shard and one of the forum moderators, and asked him to look into your topic here on the MOUL forums and into your special case in their TOC registration files ... I hope and believe he'll contact you soon here or per PM or so ... Good luck and have fun further on ... :D

Edit: Mystler is registered on these forums here too, so, in case he wouldn't contact you soon for whatever reasons, you could send a PM to him here on the MOUL forums yourself ... :)

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PostPosted: Thu Feb 04, 2016 5:52 pm 
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Joined: Thu Apr 02, 2015 9:39 pm
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Location: Tokyo, Japan
Shorah janaba 1

I thank for your kindness. :o
I sent PM to Mystler.
You help me, and really thank you very much!!

Sincerely yours,
Grape


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PostPosted: Thu Feb 04, 2016 6:11 pm 
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Oh, dear Grape, I've already got an answer hours ago ... :P

Mystler says that he doesn't have time to specifically look into special cases at the moment, and so he activated your account manually ... That means that you're now able to log onto TOC MOUL and play ... I wish you again much much fun and happy explorations ... :D

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PostPosted: Thu Feb 04, 2016 11:42 pm 
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Joined: Thu Apr 02, 2015 9:39 pm
Posts: 75
Location: Tokyo, Japan
Wow!!
Dear janaba1!!
Thank you for receiving it very quickly!!!!!
Thank you very (x10) much!!!!!

I received PM from Mr. Mystler. :D
(He activated my account manually. Thank you very much Mr.Mystler!! :D )
I tried login at once.

Here is various contents, can I enter in the same account all?
http://the-open-cave.net/en/
I intended to read a forum and tried login, but was not able to enter.
Is a different account necessary to use a forum?

I ask many questions here, and I'm sorry. :oops:

Thanks,
Grape


Last edited by Grape on Fri Feb 05, 2016 12:17 am, edited 1 time in total.

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PostPosted: Thu Feb 04, 2016 11:44 pm 
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Forum and game have seperate logins. You'll need to create a forum account to post there.

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PostPosted: Fri Feb 05, 2016 12:21 am 
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Location: Tokyo, Japan
Shorah cpt-jericho!!

:D :D :D
Thank you very much for a quick answer!!
:D :D :D


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PostPosted: Fri Feb 05, 2016 12:46 am 
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Oh, this is wonderful, Grape!!! Now you're ready to enjoy everything around 'The Open Cave' (the different Uru and their forums) fully ... :D

(in case the activation for the forums would show the same result respectively issue as for the shard, just write another PM to Mystler ... 8) )

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PostPosted: Fri Feb 05, 2016 9:02 pm 
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Joined: Thu Apr 02, 2015 9:39 pm
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Location: Tokyo, Japan
Ohh!! Thank you very much for your kindness!! janaba1!! :D :D :D
I send the question about the forum to Mr. Mystler again. :wink:

Thanks,
Grape


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PostPosted: Sat Feb 06, 2016 1:19 pm 
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Joined: Thu Jul 27, 2006 8:09 pm
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You're very much welcome, Grape, it was a real pleasure for me ... :P

I just saw that you and Toki are now registered to the TOC forums too, which is great ... I wish you and your friends a fantastic and exciting time everywhere in Uru and D'ni further on ... :D

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PostPosted: Sun Feb 07, 2016 8:17 pm 
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I had the same problem as the OP but someone must have activated my TOC-MOUL account after I posted a thread in the TOC forums. I was able to log into TOC-MOUL today and create an avatar.

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