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PostPosted: Wed Sep 09, 2009 12:45 pm 
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I have a Q for you all, I had a stack dump ( BlorFloog (twisted forest) last night and the error came up on the screen, I tried to copy it or save it but it wouldn't let me do anything. How do I find it on my computer in order to send it to support or do I just send in my logs


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PostPosted: Wed Sep 09, 2009 1:48 pm 
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I have found that the stack dump is in my logs. If you include that hopefully they will have the info they need


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PostPosted: Wed Sep 09, 2009 6:07 pm 
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thx Mystdee


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PostPosted: Thu Sep 10, 2009 6:05 pm 
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The last time I had a stack dump, there was a "copy" button on the error window that made it pretty easy to drop the data into a trouble ticket.

Is that button a standard feature?

Mowog

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PostPosted: Thu Sep 10, 2009 8:09 pm 
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yep I see it all of the time (copy) but the problem was, I couldn't click on it or use any keys to get it to highlight to hit enter to copy it that's my problem


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PostPosted: Thu Sep 10, 2009 8:19 pm 
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I've used the alt-Tab approach, and gotten that window to light up, which then enables you to click the Copy button.


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PostPosted: Thu Sep 10, 2009 8:33 pm 
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Yes, that worked in Win XP. Not in Vista though. :?

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PostPosted: Thu Sep 10, 2009 8:34 pm 
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Every time I've CTD with a stack log (about 10 times so far) it is automatically been copied into my Logs file for the game. It is in a text file called stackDump.log


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PostPosted: Thu Sep 10, 2009 10:14 pm 
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yes I just got one also I submitted a ticket on it also I had one yesterday about the same time of day


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PostPosted: Fri Sep 11, 2009 10:12 am 
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Stack dump for me too. Just the one so far, fortunately.


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PostPosted: Fri Sep 11, 2009 12:54 pm 
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I've used the alt-Tab approach, and gotten that window to light up, which then enables you to click the Copy button.


thx Zardoz

that's what I was looking for I knew there was a key combo that I had used a long time ago ! and this is an xp comp


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