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 Post subject: Logs and Screenshots:
PostPosted: Thu Aug 10, 2006 10:28 pm 
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Cyan Employee

Joined: Tue May 09, 2006 5:21 pm
Posts: 886
You may have noticed that you can only see the tickets that you have submitted, so you may be wondering just how to go about putting logs and screenshots from other players onto your bug. We've created an FTP site for you to use for this purpose -- and only this purpose. You can reach it at ftp://ftp.cyan.com. Unless photos of your sweet children or of your new house have anything to do with a bug, you shouldn't put them there. You can create subdirectories and name them. Smapty has fixed the upload problem with the ticketing system, and uploads are now ok up to around 6 MB. Also, the Simulation.x.log file problem is now gone, so you can leave those in. Because of this, you should no longer need to prune anything out of your logs at all. If you run into a situation where your zipped up logs are still larger than 6 MB, go ahead and upload them to the FTP site and put a note in the ticket with the name of the zip file and we'll see what we can do.

Username: wheely
Password: willow

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Ryan Warzecha (greydragon)
Obduction Project Manager


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