It is currently Wed Sep 30, 2020 7:26 pm

All times are UTC




Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 63 posts ]  Go to page 1, 2, 3, 4, 5  Next
Author Message
PostPosted: Thu Sep 18, 2014 6:14 pm 
Offline
Obduction Backer

Joined: Fri Dec 10, 2010 1:38 am
Posts: 730
Location: France
shorah to all.

I cant log in the cavern cuz of the above mentioned error

anyone else has the same trouble?

_________________
Le difficile prend du temps, l'impossible, un peu plus...

Membre du quartier Mystpedia - KI 9392
Alts : EG Jan (gone) / Sleeper Jan KI (coming soon)


Last edited by janeerah on Thu Sep 18, 2014 6:19 pm, edited 1 time in total.

Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 6:19 pm 
Offline

Joined: Sun Apr 24, 2011 12:36 am
Posts: 319
That would explain why it's so empty in the city.


Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 6:24 pm 
Offline

Joined: Fri Jan 31, 2014 12:18 am
Posts: 42
janeerah wrote:
I cant log in the cavern cuz of the above mentioned error

anyone else has the same trouble?
Yes, i can confirm. I logged out to check URU:CC installation. Now i can't login to MOULa.


Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 7:01 pm 
Offline

Joined: Sat Mar 08, 2014 6:41 pm
Posts: 1
Location: With Dark Energy
I was in for a while, logged out then could not get back in again.

"Authorisation Failed. Please try again"
"No response from server".


Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 7:03 pm 
Offline

Joined: Sat Dec 22, 2012 9:23 pm
Posts: 41
confirmed!

Quote:
Authentication failed, please try again.
No response from server


Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 7:06 pm 
Offline

Joined: Sat Sep 06, 2014 8:05 pm
Posts: 37
janeerah wrote:
shorah to all.

I cant log in the cavern cuz of the above mentioned error

anyone else has the same trouble?


Confirmed here too -- enormous lag started while online switching Ki display on and off -- logged out and then tried to log back in and could not -- using two different computers -- I presume from the error message that the login attempt is timing out.

John


Last edited by jalind on Fri Sep 19, 2014 6:46 pm, edited 1 time in total.

Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 7:08 pm 
Offline

Joined: Tue Dec 25, 2012 7:56 pm
Posts: 210
Location: Belgium(Fr)
Same here: Auth. failed

_________________
Image
# Ki: 19032
Uru Magic Worlds on Facebook


Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 7:11 pm 
Offline

Joined: Thu Sep 11, 2014 12:33 pm
Posts: 23
Location: North Carolina, US
Just tried logging in. I also get the "authentication failed" error. I'm about to submit a support ticket.

_________________
KI #: I should really update this sometime soon since the old one is no longer valid after the crash...


Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 7:11 pm 
Offline

Joined: Thu Aug 07, 2014 2:31 pm
Posts: 29
Location: Middle o' nowhere, Pennsylvania
Such a shame there's been so many outages lately. I've been trying to show a friend of mine the game and that hasn't been able to happen. :(

_________________
Image
“The bureaucracy is expanding to meet the needs of the expanding bureaucracy.” – Oscar Wilde
Catchy new KI#: 139800


Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 7:23 pm 
Offline
Obduction Backer

Joined: Wed Apr 24, 2013 11:39 am
Posts: 15
Location: Netherlands
Shorah all!

A confirmation from here too. Cannot login. It said it can't find the server.

Oh dear... three days without MOULa... how I survive that? :wink:

_________________
Behind the real world lies the D'ni universe!

Samoth KI: 11427169 (nowadays only seen as Tom(Samoth) or Boywhith in Ae'gura).


Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 8:21 pm 
Offline

Joined: Wed Jan 30, 2013 11:06 pm
Posts: 33
Location: the Netherlands
Unfortunately here the same!
Noooooo!
And we were all planning to swim in Ahnonay!

Wave Bye
Lisa-maria

Keep on trying all evening ;)


Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 9:03 pm 
Offline

Joined: Sun Apr 24, 2011 12:36 am
Posts: 319
Looks like someone is swinging the four pound fine tuning hammer; says now that the servers are temporarily down.


Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 10:42 pm 
Offline

Joined: Tue Jan 11, 2011 9:26 pm
Posts: 2501
Location: Ontario, Canada
Has anyone sent a support ticket to Cyan?

_________________
-------------------
-Jamie Marchant
If I don't respond it's because email notification is down again and
I forgot to return to the thread.


Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 10:46 pm 
Offline

Joined: Tue Nov 15, 2011 6:22 pm
Posts: 560
Location: Tampa Bay, FL
Well, with luck, the Cyanists will have everything back up and running before they head home for the night. After all, every update is likely to have some glitches.

_________________
KI# 00071084 | "The truth speaks for itself, I am just the messenger." -Lyta Alexander
Image
(Note: Any comments or opinions, taken whole or in part, are mine and do not reflect the stance of GoMe.)


Top
 Profile  
Reply with quote  
PostPosted: Thu Sep 18, 2014 10:59 pm 
Offline
Site Admin

Joined: Wed Aug 02, 2006 7:13 pm
Posts: 1071
Hi everyone,

Well, sad news. The database machine has crashed. The datacenter is in the process of recovering as much data as they can. We do have backups of the database which we are in the process of retrieving. The last backup would have happen Wednesday morning - not too far back.
The unfortunate thing is the server instance was created more than 5 years ago with deprecated technology, so it will have to be rebuilt.

So, the short answer is MOULa might be out until next week. Sorry.

Thanks,
Chogon


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 63 posts ]  Go to page 1, 2, 3, 4, 5  Next

All times are UTC


Who is online

Users browsing this forum: ahrefs [Crawler] and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: